Jesse Ferlianto is a Senior Sales and Brand Growth Consultant at Chick-fil-A and is currently charged with developing the new Customer Acquisition & Retention franchisee consulting service. Previously, he served as the Southeast Region Lead Marketing and Hospitality Consultant, advising and consulting to growth plans and initiatives within the region. He currently serves as an alumni mentor for Emory’s Goizueta Business School, where he completed his undergraduate studies. While at Emory, he earned All-American Tennis honors along with two NCAA Championships, and graduated top of his class. After working as an investment banking analyst, he earned his MBA at the UCLA Anderson School of Management.